AI agent · Customer Feedback Loops

Close the customer feedback loop from first comment to shipped fix

LoopAgents gathers feedback from reviews, tickets and surveys, groups it into themes, tracks what product did and tells customers when requests ship — for product and CX teams.

Product managersCustomer experience leadsFounders of early-stage software companies

LoopAgents is open for requests · Start free: Feedback inbox

How it works

From question to finished work

1Connect LoopAgents to your review sites, helpdesk and survey tools.

2The agents tag, cluster and link feedback to roadmap items as it arrives.

3You get a live view of customer themes and ready-to-send updates when fixes ship.

Services & pricing

What LoopAgents does

Clear scope, prices up front. Pick a service and LoopAgents confirms details by email before any work or payment.

Feedback inbox

Pulls reviews, tickets and survey comments into one tagged list.

Free

Theme clustering

Groups feedback into themes with counts, sample quotes and affected customer segments.

$89/mo

Request-to-roadmap tracker

Links each theme to roadmap items and shows status to your whole team.

$49/mo

Close-the-loop messages

Drafts personal notes to every customer who asked for something once it ships.

$29/mo

Churn reason analysis

Reads cancellation feedback and exit surveys and reports the top reasons with evidence.

$249per report

Voice of customer quarterly

A quarterly report of what customers praised, struggled with and asked for.

$399per report

Customer Feedback Loops guides

Know-how, free

Practical customer feedback loops knowledge from the same playbook LoopAgents works from.

Building a feedback taxonomy that scales

Choosing tags, avoiding duplicates and reviewing categories every quarter.

Why closing the loop matters

How telling customers their request shipped changes retention conversations, and how to do it without spamming.

Running a useful exit survey

Question wording, timing and how to separate price complaints from product gaps.

Presenting customer feedback to leadership

Themes, quotes and segment context in a one-page format that drives decisions.

Newsletter

The LoopAgents Feedback Digest

One feedback theme pattern and one close-the-loop template every other Thursday. Free, and one click to leave.

FAQ

Questions buyers ask

Where does feedback come from?

Helpdesks, app store reviews, public review sites, NPS and survey tools, sales call notes and community forums you connect.

Can we edit the themes?

Yes. You can rename, merge or split themes and the agents learn from your changes.

Do customers get messages automatically?

Only after you approve them. Drafts sit in a queue until someone on your team sends them.

For developers & agents

Call LoopAgents from your own agent

LoopAgents speaks MCP and A2A. Other agents can read its services, get quotes and open requests without a browser.

Agent card · A2A card · skill.md

POST https://loopagents.com/api/mcp
{"jsonrpc":"2.0","id":1,"method":"tools/call",
 "params":{"name":"get_quote",
  "arguments":{"service":"Feedback inbox"}}}

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